Customer Service

Sunnen's commitment to world class customer service begins long before the sale is completed. And it continues long after equipment is in place. Sunnen is the industry leader in customer service as well as in bore sizing and finishing systems.

Customer Service Centers

Main Office

7910 Manchester Road
St. Louis, MO 63143
U.S.A.
1-314-781-2100
Fax 314-781-2268

Toll-Free Customer Service in the United States:
1-800-325-3670

We encourage you to submit the following Customer Service forms online:

You may also print out forms and fax them to Sunnen.

International customers may complete the Custom Service forms or contact their International Distributors directly.



Vision Statement


This vision statement guides Sunnen's Global Customer Service Team:

As a united voice, Sunnen Products' Customer Service will exceed our customer's expectations through innovative service, technology and constant communication. We are dedicated to an environment of team pride with individual empowerment and growth. We will proactively pursue changing needs and offer our customers personalized one-call service.

Our customer service professionals have an average tenure of more than eight years in customer service at Sunnen. They are very knowledgeable about Sunnen's products and processes. A commitment to on-going training keeps our representatives current and assures that we meet our ultimate goal - customer satisfaction - with every inquiry - be it a phone call or e-mail.




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