Sunnen's commitment to world class customer service begins long before the sale is completed. And it continues long after equipment is in place. Sunnen is the industry leader in customer service as well as in bore sizing and finishing systems.
Customer Service Centers
Main Office
7910 Manchester Road
St. Louis, MO 63143
U.S.A.
1-314-781-2100
Fax 314-781-2268
Toll-Free Customer Service in the United States:
1-800-325-3670
We encourage you to submit the following
Customer Service forms online:
You may also print out forms and fax them to Sunnen.
International customers may complete the Custom Service forms or contact their International Distributors directly.
Vision Statement
This vision statement guides Sunnen's Global Customer Service Team:
As a united voice, Sunnen Products' Customer Service will exceed our customer's expectations through innovative service, technology and constant
communication. We are dedicated to an environment of team pride with individual empowerment and growth. We will proactively pursue changing needs and offer our customers personalized one-call service.
Our customer service professionals have an average tenure of more than eight years in customer service at Sunnen. They are very knowledgeable about Sunnen's products and processes. A commitment to on-going training keeps our representatives current and assures that we meet our ultimate goal - customer satisfaction - with every inquiry - be it a phone call or e-mail.